Terms of service
Handover Co. Terms of Service
Last updated: September 2026
Last updated: September 2026
Welcome to Handover Co.! The terms "we", "us" and "our" refer to Handover Co. Handover Co. operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Handover Co. is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services. Nothing in these Terms is intended to limit or exclude your consumer rights under the New Zealand Consumer Guarantees Act 1993 or Fair Trading Act 1986.
Please read these Terms of Service carefully. By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your region of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your region of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.
To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our stores is correct, current and complete and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 - OUR PRODUCTS
We have made every effort to provide an accurate representation of our printed mug designs in our online store. However, please note that colors or product appearance may differ slightly from how they appear on your screen due to individual device settings, screen configurations, and digital displays.
We have made every effort to provide an accurate representation of our printed mug designs in our online store. However, please note that colors or product appearance may differ slightly from how they appear on your screen due to individual device settings, screen configurations, and digital displays.
All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product design at any time and may limit the quantities of any products that we offer to any person, geographic region or jurisdiction, on a case-by-case basis.
SECTION 3 - ORDERS AND CANCELLATIONS
When you place an order, you are making an offer to purchase. Handover Co. reserves the right to accept or decline your order for any reason at its discretion. We must receive and process your payment before your order is accepted.
When you place an order, you are making an offer to purchase. Handover Co. reserves the right to accept or decline your order for any reason at its discretion. We must receive and process your payment before your order is accepted.
Please review your order carefully before submitting. Because our print-on-demand fulfillment process begins automatically once an order is finalized, Handover Co. is unable to accommodate cancellation or order amendment requests after your order is placed. Your purchases are subject to remedies solely in accordance with our Refund Policy and your statutory rights under the Consumer Guarantees Act.
You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.
SECTION 4 - PRICES AND BILLING
Prices, discounts and promotions are subject to change without notice. The price charged for a product will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Displayed prices on our storefront are inclusive of any applicable local taxes. Standard shipping is provided free of charge unless a premium shipping upgrade is explicitly selected at checkout.
Prices, discounts and promotions are subject to change without notice. The price charged for a product will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Displayed prices on our storefront are inclusive of any applicable local taxes. Standard shipping is provided free of charge unless a premium shipping upgrade is explicitly selected at checkout.
You agree to provide current, complete and accurate purchase, payment and account information for all purchases made at our store. You represent and warrant that the payment information you provide is true, correct, and complete, and that you are authorized to use such payment methods.
SECTION 5 - SHIPPING AND DELIVERY
While we utilize efficient local New Zealand printing and courier networks, all delivery times listed are estimates only and are not strictly guaranteed. Handover Co. is not liable for unexpected delivery delays caused by shipping carriers, severe weather, or events outside our reasonable control.
While we utilize efficient local New Zealand printing and courier networks, all delivery times listed are estimates only and are not strictly guaranteed. Handover Co. is not liable for unexpected delivery delays caused by shipping carriers, severe weather, or events outside our reasonable control.
SECTION 6 - INTELLECTUAL PROPERTY
Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, and our original mug artwork designs, are owned exclusively by Handover Co.
Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, and our original mug artwork designs, are owned exclusively by Handover Co.
These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, or transmit any of the artwork or material on the Services without our prior written consent.